Frequently Asked Questions
Information for Customers
Most coupons on RGV Coupon Finder can be redeemed by simply showing the digital coupon on your phone to the business owner or cashier. In some cases, the business may ask you to print the coupon and bring it in. The redemption method is determined by the business during onboarding and will be listed on the coupon itself, as well as in the coupon description on their ad page at RGVcouponfinder.com.
Before making a purchase, just show your digital or printed coupon at checkout to receive your discount. If printing is required, make sure to print the full coupon and bring it with you.
Information for Business Advertisers
If you're on a month-to-month subscription ($139/month), you can cancel at any time by emailing us at support@rgvcouponfinder.com. Be sure to include your business name and the date you'd like the cancellation to take effect.
✅ Cancel within 3 days of renewal: Full refund issued.
✅ Cancel after 3 days: A prorated refund will be issued based on the days remaining in the billing cycle.
Example of a Prorated Refund ($139/month):
Let’s say you cancel on Day 12 of your 30-day billing cycle:
Monthly Fee: $139
Daily Rate: $139 ÷ 30 days = $4.63/day
Days used: 12
Days unused: 18
Refund Calculation:
18 unused days × $4.63/day = $83.34 refund
You'll be refunded $83.34, and the remaining $55.56 covers the days your business was active on the platform.
Yearly subscription plans are billed in full at the time of purchase and are offered at a discounted rate of $1,200/year (equivalent to $100/month). This pricing reflects a significant discount compared to our standard month-to-month plan at $139/month.
By selecting the yearly plan, you agree to a 12-month commitment in exchange for the reduced rate. Therefore, no refunds or partial reimbursements will be issued if you choose to cancel before the end of the subscription term.
This policy ensures pricing consistency and supports the year-round promotional services we provide for your business.
If you require flexibility, we recommend choosing the month-to-month option, which allows you to cancel at any time and receive a prorated refund in accordance with our refund policy.
For any questions regarding your subscription, please contact us at support@rgvcouponfinder.com.
Click the link for the Terms and Conditions for Business Advertisers: https://rgvcouponfinder.com/terms-and-conditions-for-advertisers/
